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Should I Start Marketing My Business Online with a Website or on Social Media?

In today's interconnected world, establishing a strong online presence is paramount for businesses aiming to thrive. However, the first critical decision that often puzzles business is whether to embark on their online marketing journey with a business website or on social media platforms.

Both avenues offer distinct advantages, but each comes with its set of considerations. In this article, we unravel the debate and provide valuable insights to help B to C businesses make their choice:

Website or Social Media

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First, let's take a look at the comparison between a website and a social media platform a business.


  • Central Hub: A website serves as a dedicated hub where customers can find detailed information about your products and services.

  • Brand Identity: It offers a unique and customizable space to showcase your brand's personality and values.

  • Control: You have full control over the design, content, and user experience of your website.

  • Credibility: A well-designed website enhances your credibility and professionalism.

  • E-Commerce: It facilitates online transactions and provides a platform for selling products directly.

  • SEO: A website can be optimized for search engines to improve its visibility and organic traffic.

  • Long-Term Asset: It's a long-term investment that contributes to your online presence even as digital trends evolve.

Social Media:

  • Immediate Engagement: Social media platforms allow for instant interaction and engagement with your audience.

  • Vast User Base: They provide access to a wide and diverse user base for brand exposure.

  • Cost-Effective: Starting and maintaining social media accounts is generally more cost-effective than building a website.

  • Real-Time Updates: Social media is ideal for sharing real-time updates, promotions, and announcements.

  • Visual Appeal: Visual content is highly effective on social media, making it suitable for showcasing products.

  • Community Building: Social media fosters a sense of community and allows for direct customer interactions.

  • Trending Content: It's a platform for sharing trending topics and staying current with industry trends.

It is easier to start a social media account than to create a professional website.

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To begin marketing your business online, we recommend to start on social media platforms.

The advantages to start with social media marketing:

  • Ease of Entry: Launching and managing a social media presence is simpler and requires less technical know-how compared to building a website.

  • Creative Leverage: Your creative assets for social media campaigns can be repurposed across various platforms (Eg. Use a video you created for Facebook, Instagram and TikTok), maximizing their impact and cost-effectiveness.

  • Vast Audience: Social media boasts an expansive user base, offering a ready audience to connect with and potentially convert into customers.

  • Budget-Friendly Advertising: If you wish to invest on paid ads, advertising on social media platforms is typically more affordable than on Google and traditional channels, enabling targeted reach without breaking the bank.

  • Direct Interaction: Social media enables direct interaction with your audience, fostering a personal connection and allowing you to address customer queries, feedback, and concerns in real-time.

  • Collaborations and Partnerships: Social media opens doors to collaboration opportunities with influencers, other businesses, and brands in your industry, extending your reach and credibility.

  • Customer Insights: By monitoring social media conversations, you can gain insights into customer preferences, pain points, and trends, which can inform your product/service development and marketing strategies.

  • Quick Results: Unlike traditional marketing methods, social media campaigns can generate quick results, helping you build momentum and start seeing engagement and conversions sooner.

  • Mobile Accessibility: Most social media platforms are accessible via mobile devices, allowing you to connect with your audience regardless of their location, making it convenient for both you and your customers.

However, remember that while social media holds immense potential, a website remains a pivotal asset for your online presence:

  1. Heightened Purchase Intent: When users search online, their intent to purchase is often heightened, making a website a valuable tool for conversion.

  2. Consumer Confidence: A website enhances your brand's credibility, providing consumers with a trustworthy source for information and transactions.

As you move forward, striking a balance between your vibrant social media strategy and a well-maintained website equipped with strong SEO and SEM practices will ensure a holistic and effective online marketing approach.


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